Privacy Policy

← Back to Home

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Name and email address
• Company/salon name
• Phone number (for SMS features)
• Billing information (processed securely by Stripe)

1.2 Usage Data

To improve our service, we automatically collect:

• Feature usage statistics (number of generations, templates used)
• Performance metrics (response times, error rates)
• Device information (browser type, operating system)
• IP address and general location data

1.3 Content Data

For AI processing, we temporarily access:

• Text inputs for content generation
• Image uploads for analysis
• Brand guidelines and preferences
• Client interaction data (when using SMS features)

2. How We Use Your Information

Purpose	Data Used	Legal Basis
Provide AI content generation	Content inputs, brand preferences	Contract performance
Process payments	Billing information	Contract performance
Send service communications	Email, account status	Contract performance
Improve our service	Usage analytics	Legitimate interest
Marketing (with consent)	Email, usage patterns	Consent

3. Data Sharing and Third Parties

3.1 We Never Sell Your Data

PostMyStyle.ai does not sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 Service Providers

We share limited data with trusted service providers:

• Stripe: Payment processing (billing information)
• AWS/Cloud Providers: Hosting and infrastructure
• SMS Providers: Text message delivery
• Email Services: Transactional and marketing emails

3.3 AI Processing

Content generation may utilize third-party AI providers (OpenAI, Google, etc.) under strict data processing agreements that prohibit data retention or training on your content.

4. Data Security

4.1 Security Measures

• End-to-end encryption for data in transit and at rest
• Regular security audits and penetration testing
• Multi-factor authentication for admin access
• SOC 2 Type II compliance (in progress)
• GDPR and CCPA compliance frameworks

4.2 Data Processing

Following our privacy-first approach:

• Content is processed in real-time and not stored long-term
• Generated content is delivered immediately to you
• We don't queue, cache, or retain your creative inputs
• Logs contain no personally identifiable content

5. Data Retention

5.1 Account Data

• Active accounts: Retained during subscription period
• Cancelled accounts: 30 days for data export, then deleted
• Billing records: 7 years for tax/legal compliance

5.2 Content Data

• Generated content: Not stored by us (delivered to you)
• Input content: Processed and immediately discarded
• Analytics data: Aggregated and anonymized after 2 years

6. Your Privacy Rights

6.1 Access and Control

You have the right to:

• Access: Request a copy of your personal data
• Update: Correct inaccurate information in your account
• Delete: Request deletion of your personal data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications

6.2 Marketing Preferences

You can control marketing communications through:

• Account settings dashboard
• Unsubscribe links in emails
• Contacting our support team

7. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions where applicable
• Robust security measures regardless of location

8. Children's Privacy

PostMyStyle.ai is not intended for children under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

9. California Privacy Rights (CCPA)

California residents have additional rights including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we don't sell data)
• Right to non-discrimination for exercising CCPA rights

10. European Privacy Rights (GDPR)

EU residents have rights including:

• Right to rectification and erasure
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

11. Cookies and Tracking

We use essential cookies for service functionality and optional cookies for analytics. You can control cookie preferences through your browser settings.

12. Changes to This Policy

We may update this privacy policy to reflect service changes or legal requirements. Significant changes will be communicated via email 30 days in advance.

13. Contact Us

For privacy-related questions, data requests, or to exercise your rights, contact us at: