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Last Updated: January 1, 2025
Your Right to Delete: You have the absolute right to request deletion of all your personal data from PostMyStyle.ai at any time. This page explains exactly how to do that and what happens next.
1. Quick Deletion Request
2
Include: Your account email and "Delete My Data" in the subject line
3
Confirmation: We'll respond within 24 hours with deletion confirmation
4
Complete: All data permanently deleted within 30 days
2. Email Template
To: privacy@postmystyle.ai
Subject: Delete My Data - [Your Email Address]
Dear PostMyStyle.ai Privacy Team,
I am requesting the complete deletion of my personal data from your system. Please delete all information associated with my account including:
- Account information and profile data
- Generated content and AI interactions
- Usage analytics and logs
- Any backup or cached data
My account email: [your-email@example.com]
Account name/salon: [if applicable]
Please confirm once deletion is complete.
Thank you,
[Your Name]
3. What Data Gets Deleted
3.1 Immediately Deleted (Within 24 Hours)
- Account access (login disabled)
- Active user profile and preferences
- Current session data and cached content
- Marketing email subscriptions
3.2 Permanently Deleted (Within 30 Days)
- All personal information (name, email, phone)
- Business/salon information and branding
- Generated content history and templates
- Usage analytics linked to your account
- Support tickets and communication history
- Backup and archived data across all systems
3.3 Legal Retention (If Applicable)
- Financial records may be retained for 7 years for tax compliance
- Records are anonymized (no personal identifiers)
- Required by law for business accounting purposes
4. Deletion Timeline
| Timeframe |
Action |
Status |
| Within 1 hour |
Request acknowledged |
Email confirmation sent |
| Within 24 hours |
Account deactivated |
Login access disabled |
| Within 7 days |
Primary systems cleared |
Main database deletion complete |
| Within 30 days |
Complete erasure |
All backups and logs purged |
| Within 30 days |
Final confirmation |
Deletion completion email sent |
5. Social Media Data (Facebook/Instagram)
If You Used Auto-Connect Features:
PostMyStyle.ai may have created posts on your social media accounts. We cannot delete posts from your social media accounts - you must delete these manually:
- Instagram: Go to your profile → Find posts with #PostMyStyle hashtags → Delete individually
- Facebook: Check your timeline for PostMyStyle.ai generated content → Delete posts
- Revoke App Access: Go to Facebook/Instagram Settings → Apps → Remove PostMyStyle.ai
6. Alternative Deletion Methods
6.1 Account Dashboard
If you still have access to your account:
- Log in to your PostMyStyle.ai dashboard
- Go to Account Settings → Privacy
- Click "Delete My Account" button
- Follow the confirmation prompts
6.2 Phone Support
For urgent deletion requests, you can also:
- Call our support line: (Coming Soon)
- Speak directly with our privacy team
- Get immediate confirmation of your request
7. Data Export Before Deletion
⚠️ Important: Deletion is permanent and irreversible. Consider requesting a data export first if you want to keep any generated content or account information.
To export your data before deletion:
- Email privacy@postmystyle.ai with subject "Export My Data"
- We'll send you a complete copy within 48 hours
- Includes all generated content, templates, and account data
- Delivered as downloadable ZIP file
8. Verification Process
To protect your privacy, we may ask for verification:
- Confirmation from the email address associated with your account
- Last 4 digits of payment method (if applicable)
- Recent login activity confirmation
- Answer to security question (if set up)
9. Third-Party Data
9.1 Payment Processors
For payment data handled by Stripe:
- We'll request deletion from Stripe on your behalf
- Stripe may retain data for fraud prevention (per their policy)
- Contact Stripe directly for complete payment data deletion
9.2 AI Processing Partners
For content processed by AI providers (OpenAI, Google, etc.):
- Content is processed in real-time and not stored
- No personal data is retained by AI providers
- Processing agreements prohibit data retention
10. Confirmation and Follow-Up
✅ You Will Receive:
- Immediate acknowledgment of your request
- Weekly progress updates during deletion process
- Final confirmation when deletion is complete
- Certificate of deletion for your records
11. Special Circumstances
11.1 Business Accounts
For salon/business accounts with multiple users:
- Only the account owner can request full deletion
- Individual users can request removal of their personal data
- Business data may be retained if other users remain active
11.2 Legal Holds
In rare cases, deletion may be delayed if:
- Data is subject to legal preservation requirements
- Active investigation or legal proceeding requires data retention
- We'll notify you immediately if this applies
12. Questions About Deletion
If you have questions about the deletion process: